Legal Information
Transparent terms and conditions for our AI agent services.
Company Information
Legal Entity
wtb.ai is operated by We Think Beautiful
Company Registration: 0821.383.033
Questions? Call us.
Contact Information
[email protected]
36 Rue de Livourne
1000 Brussels
Belgium
Service Agreement
AI Agent Development Services
We provide custom AI agent development, deployment, and maintenance services. Each project begins with a consultation to understand your specific operational needs and technical requirements.
Our services include agent design, integration with existing systems, testing, deployment, and ongoing support. All deliverables are customized to your business processes and technical infrastructure.
Project Scope and Deliverables
Each project is governed by a detailed Statement of Work (SOW) that outlines specific deliverables, timelines, and success criteria. Changes to project scope require written agreement from both parties.
We guarantee that delivered agents will perform according to agreed specifications. Performance metrics and acceptance criteria are defined in advance for each project.
Payment Terms
Project fees are outlined in individual contracts. Typically, we require 50% payment upon project commencement and 50% upon successful deployment and acceptance testing.
Ongoing maintenance and support services are billed monthly. All invoices are payable within 30 days of receipt.
Intellectual Property
Custom Agent Ownership
Upon full payment, you own the custom AI agents we develop specifically for your business. This includes agent configurations, custom integrations, and business logic tailored to your operations.
We retain ownership of our core AI frameworks, methodologies, and general-purpose tools used in agent development. These remain our intellectual property and may be used in other client projects.
Data Rights
You retain full ownership of your business data. Our agents process your data but do not store or retain it beyond the scope of their designated functions.
We may use anonymized, aggregated insights from agent performance to improve our general methodologies, but never in ways that could identify your business or reveal sensitive information.
Liability and Warranties
Service Warranty
We warrant that our AI agents will perform according to documented specifications for a period of 90 days following deployment. Any defects will be corrected at no additional cost.
We provide ongoing technical support and maintenance services to ensure continued optimal performance of deployed agents.
Limitation of Liability
Our liability is limited to the total fees paid for the specific project in question. We are not liable for indirect, consequential, or punitive damages.
While we implement robust security measures, you remain responsible for your overall data security and business continuity planning.
Contract Termination
Either party may terminate ongoing service agreements with 90 days written notice. Development projects may only be terminated at designated milestone points as outlined in the project SOW.
Upon termination, we will provide all necessary documentation and assistance to ensure smooth transition of agent operations to your team or another provider.
All outstanding invoices remain due upon termination. No refunds are provided for completed work or services already delivered.
Governing Law
For international clients, specific jurisdictional terms may be outlined in individual contracts to ensure compliance with local regulations.