Support & Help Center
Get help with your AI agents and find answers to common questions
Frequently Asked Questions
How long does it take to deploy an AI agent?
Simple agents can be deployed in 2-3 weeks, while complex integrations typically take 6-8 weeks. Timeline depends on system complexity and integration requirements.
What if my agent stops working?
We provide 24/7 monitoring and rapid response. Most issues are detected and resolved automatically. For urgent problems, contact us immediately and we'll prioritize your case.
Can agents integrate with our existing software?
Yes, our agents are designed to work with your current tools. We support integrations with ERPs, CRMs, POS systems, spreadsheets, and most business software via APIs or direct connections.
How secure is our data?
We use enterprise-grade security with end-to-end encryption. Agents process data without storing it permanently. All access is logged and monitored. See our security page for full details.
What happens if we want to make changes?
Agent modifications are part of our ongoing support. Minor adjustments are typically included, while major feature additions may require a separate project scope.
Do you provide training for our team?
Yes, we include training as part of every deployment. Our agents are designed to work autonomously, but we ensure your team understands monitoring and basic management.
Support Response Times
Critical Issues
Agent completely down or causing business disruption
General Support
Questions, optimization requests, and minor issues